About This Blog
A QualitEvolution is intended to capture positions and experiences as a participant in the evolution of the Quality profession into the 21st century. From its origins as the brainchild of Corporate Industrial Statisticians, our profession has transformed and evolved to incorporate and adapt to the demands and expectations of our modern existence.
The scope of the subject matter within A QualitEvolution extends to the furthest ranges of quality, business transformation, management science, and quality issues especially pertinent to the members of ASQ in Canada.
Monday, March 18, 2013
Yardstick of Quality: Lessons Learned from Steve Jobs' Biography
The most relevant lesson is that QUALITY WINS THE BATTLE. Jobs did not have a 100% success rate, but the initiatives for which he was most admired reflected his relentless desire to intersect the prevailing desires for technology, design, usability, and business savvy. This desire resulted in the successful launches and sustained penetration of Apple II, Macintosh, iPod, iPhone, and iPad, as well as the influential driver behind the successful Pixar movies and Apple retail stores.
I also learned the word "IMPUTE" which is to attribute the quality of a product or entity based on its initial impression, literally judging the book by its cover. This was one of the core design principles from the earliest days of Apple, and is reflected in the current product designs.
Some memorable lessons derived from the biography:
- Think Different
- Eat your vegetables
- Enforce collaboration and face-to-face interactions
- Pause and rework to get the optimal solution
And the most relevant for any quality professional, BE A YARDSTICK OF QUALITY.