A Quality Epiphany or "Eureka Moment" can be generated consistently in three ways:
- Demonstrating cost reductions by controlling losses and penalties by meeting and complying with requirements, regulations, and customer specifications.
- Projecting revenue expansions by increasing business opportunities and entry to new markets demanding higher levels of quality assurance and performance.
- Realizing improved operational efficiency and predictability by optimizing methods and practices to reduce waste, improve predictability, and increase capacity with existing resources.
How do we explain this in a simple and memorable manner? I have an example below:
In response to the latest View from the Q posting, I wanted to provide a very simple and timeless explanation of Quality, from which more detailed explanations can be made to fully understand our profession.