This article is for the benefit
of ASQ sections and divisions who wish to delight and impress those attending
meetings. While ASQ communities are expected and encouraged to build the skills
and capabilities of their own members, there are times when it is inspiring
and refreshing to enjoy the work of others who, by virtue of their expertise
and proficiency, can display their talents and panache to the
pleasure and delight of all.
ASQ has been engaging guest
speakers and teams throughout its history. This is
a practice which, if done in a manner that meets and surpasses expectations,
can be satisfying and delightful for the attendees and organizers, and fulfilling
for those who are extended the privilege and opportunity to present. I will refer to this practice as “Linking To
Talent”.
Linking to Talent is a practice that benefits all, and raises the level of performance to new standards. By using our own members, this demonstrates how we can be inspired by the quality within our region and location.
Organizers can link to talent
through personal connections. As we have many learned and well-travelled
communicators within the profession, a few informal phone calls could readily generate
ideas of potential candidates for speakers or presenters. This is
particularly important if an organizer has to make a sudden substitution
for a key event or presentation. Professional conferences like WCQI support
this by arranging for contingency or “back-up” speakers or presenters.
Conversely, those who become proficient can cultivate a reputation and following
that will place a demand on their participation.
To simplify and support this
type of exchange and interaction, I propose that the ASQ sections and divisions support this by placing a
contact list on their websites. This would be voluntary, and
would need to abide by the privacy requirements to avoid improper
communications to participants. I believe that this type of
resource would support members, organizers, participants, and raise the quality
level of our meetings and events. It would also create visibility of our
“homegrown talent” in order to enhance the prestige
and reputation of such accomplished speakers and attractions.
I view this an initiative which
can be completed as a Quick Win, and can be done in a few
manageable steps:
Step 1: Invite and elicit participants, requesting
their descriptions of their talents and capabilities with respect to speaking or demonstrating their expertise. Ensure that they include the scope and breadth of their
travel and time commitments.
Step 2: Aggregate and categorize the list of participants to
create portfolios of speakers. This can reveal a level of depth and
coverage, and will identify whether particular areas are thin and need further
development.
Step 3: Upload this onto a commonly available but secured
website. This can be updated in a manner similar to the ASQ Leadership Directory, which is available in a password protected portion of the ASQ website.
Step 4: Socialize and communicate this resource to section and division leaders (including the Membership Chair and Programs Chair). Having access to an updated list will
actually create demand and entice the creation of innovative programs to
showcase talent for the members.
Step 5: Encourage new participants to continually add to the
“talent pool”. Continue to maintain and raise the standard of performance
so that proficiency becomes the norm.
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