I was able to obtain a draft copy of the ISO 9001 2015 version at this location
This copy provides an overview of the Quality Management function, and is intentionally generic to enable application across different locations and industries.
Below is an executive summary which I have posted to highlight the high-level principles and sections of this standard.
Quality
Management Principles
QMP 1 – Customer Focus
The primary
focus of quality management is to meet customer requirements and to strive to
exceed customer expectations.
QMP 2 – Leadership
Leaders at
all levels establish unity of purpose and direction and create conditions in
which people are engaged in achieving the quality objectives of the
organization.
QMP 3 – Engagement of People
It is
essential for the organization that all people are competent, empowered and
engaged in delivering value. Competent, empowered and engaged people throughout
the organization enhance its capability to create value.
QMP 4 – Process Approach
Consistent
and predictable results are achieved more effectively and efficiently when
activities are understood and managed as interrelated processes that function
as a coherent system.
QMP 5 – Improvement
Successful
organizations have an ongoing focus on improvement.
QMP 6 – Evidence-based Decision Making
Decisions
based on the analysis and evaluation of data and information are more likely to
produce desired results.
QMP 7 – Relationship Management
For
sustained success, organizations manage their relationships with interested parties,
such as suppliers.
Quality Management System
Leadership
·
Leadership and commitment
·
Quality policy
·
Organizational roles, responsibilities and
authorities
Planning
·
Actions to address risks and opportunities
·
Quality objectives and planning to achieve
them
·
Planning of changes
Support
·
Resources
·
Competence
·
Awareness
·
Communication
·
Documented information
Operation
·
Operational planning and control
·
Determination of market needs and interactions with customers
·
Operational planning process
·
Control of external provision of goods and services
·
Development of goods and services
·
Production of goods and provision of services
·
Release of goods and services
·
Nonconforming goods and services
Performance evaluation
·
Monitoring, measurement, analysis and
evaluation
·
Internal Audit
·
Management review
Continual improvement
·
Nonconformity and corrective action
·
Improvement
I attended Dr. Nigel Croft's seminar entitled "The next version of ISO 9001 - What to expect" on 19 May 2012 and summarized in my blog at http://qualityalchemist.blogspot.hk/2012/05/hkqaa-seminar-on-next-version-of-iso.html .
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